YOU THE OWNER get to see all your drivers on a map real time on a web-based dashboard. You send them orders and watch them complete the order on a map.
YOUR DRIVER/FIELD EMPLOYEE gets a mobile app that allows view their orders or input a new order real time. Once they head to the customer your customer gets notified their driver is on the way .
YOUR CUSTOMER gets a text once your driver is on the way. The text includes a link that allows your customer to see their driver on a website map and know the exact ETA. They never have to install or download anything.